Automations · Running on this site
Turn a web form into an AI phone call in seconds.
Quick answer: A form-to-call automation phones a new lead seconds after they ask for it. The website checks the request, the lead confirms by email, and Twilio dials them with a short AI voice script that asks one question and offers a booking. It runs on this site: you can try it yourself.
How it flows.
- 1Visitor fills in the formWebsite
- 2Checks: bot, mobile, limitsCloudflare
- 3Confirms by emailResend
- 4Phone ringsTwilio
- 5One AI reply, then bookingClaude
How it’s built.
Ask for consent
The form takes a name, email, Australian mobile and a topic from a fixed list, plus a consent tick. No free text reaches the agent.
Check before anything costs money
Bot check, Australian mobiles only, opening hours, one call per number and per email, and hourly, daily and monthly caps.
Confirm by email
A signed link valid for two minutes opens a "Call me now" button. Email scanners that open links can’t trigger a call.
Place the call
Twilio dials with a 30-second limit and voicemail detection, and hangs up on voicemail without leaving a message.
Talk and hand over
The agent asks one question about the chosen topic, replies with one AI-written sentence, then offers a booking link by email.
See it live
This exact automation runs on the homepage. Pick a topic and your phone rings.
Questions people ask.
Can an AI agent call new leads automatically?
Yes. A form submission can trigger an outbound call through a phone platform like Twilio within seconds. Ask for consent first, limit who and how often it can call, and keep the call short and clearly labelled as AI.
Is it legal to call leads with an AI agent in Australia?
Calling someone who has just asked for the call, with their consent recorded, is the safest setup. The agent should say it is an AI, and you should never call numbers from bought lists. Get advice for your own situation.
How much does an AI phone call cost?
With Twilio you pay for the phone number and per-minute call charges, plus a small amount for the AI reply. Keeping calls short and capped keeps the cost predictable.
Do I need Vapi or another voice platform?
Not for a short scripted call. Twilio can place the call, speak and listen on its own, with your website running the script. A voice platform makes sense for long, free-flowing conversations.
Want this built for you?
I build automations like this in your own accounts, with the same guardrails, and hand over a runbook so your team can run it.
Book a call